Clarify BA invite email design to increase clicks on the correct BA link
A lot of our clients face the issue of people going to privacy link in email invite and then ending up doing assessment via 'Get Started' option. This also happens when for some reason (such as IT security setting etc.) the usual 'Take the Assessment' link in the email invite is not working.
A lot of assessment are taken on the global website and have to be retrieved from there.
It also leads to people doing assessment multiple times till company is able to get them do it via their system - this compromises on the result validity.
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14 May, '25
Matt Reading AdminHighlighted comment
Thank you for the suggestion. This ticket is being moved to our Administration board. -
25 Sep, '23
AliciaGreat upvote, Vinaya! I agree, I have had to reach out to Support many times because a client "accidentally" took BA at PI Site and not the invite sent to them to get the ScoreID to manually add to client account. While it is easy to retrieve from Support, it would save everyone a little time on both sides to have this resolved.
~Alicia -
11 Mar, '24
Rhonda HollowayThis request could be synched with one I have about the RED link text often being ignored, and then people click the privacy link and then take the assessment on the PI website. Until recently, I thought those completions ended up in a Salesforce Lead that we could move to the client site with the BSID. I viewed it as an annoyance but not a problem. Now I've learned that people can complete an assessment on the PI webpage, say they are completing it for a Job, and no Lead is created, even when using a client email domain. This has caused quite a lot of problems recently.
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15 May, '25
Rhonda HollowayI made a comment above about one of the first feature upvotes I ever added asking to change the TAKE THE ASSESSMENT link from red to something/anything other than Red as it scares people then they go to the privacy link and end up on your website - then everything above ensues.
I can't find a search option that allows me to see my other Feature Upvotes, could someone please find it and combine these two?